My mother works for the Morale-Welfare-Recreation Program of the United States Army--she called me the other day to ask how to set up a 'fan' page in Facebook similar to the one set up by Family MWR on Facebook. Over the past decade my mother often calls for support in graphic design, some copywriting or marketing ideas. Sometimes it's just to be a sounding board as she tries to manage programs for young soldiers stationed across the world. In return for a few hours of work she sends me a gift card to my favorite yoga studio. It all works out.
So I asked her: what will you do with a Facebook page? What purpose would it serve for you to have a Facebook page for MWR? She was stumped. "Doesn't everyone need to have one?" she asked. Sure, if you can understand what you're going to get from a Facebook page.
Facebook is a walled garden--eveything you do in Facebook circles back to Facebook. As long as your audience uses Facebook then using it as a medium makes sense. Here are a few more tips to make sure that your page is successful.
- Keep it updated and engaged. Facebook works best when it's used. We've all got friends who are active posters--making status updates almost non-stop. You need a friend like that to be the one running your Facebook campaign.
- Get a dev resource. Some of the best Facebook interactions occur with games or gimmicks developed on Facebook's platform. Think about Farmville or Bejeweled Blitz. The idea is to keep your fans involved in your page.
- Encourage participation. Hold a contest. Allow voting. We all love to vote and rank; and with the expediency of the web it's easy to do it immediately. Make is simple.
Finally--make sure that you're taking advantage of the
Facebook Insights. See who is visiting your page, liking your updates, viewing your content and sharing your information. This is a great way to peek under the hood to rate success.
Ultimately, using Facebook is an inexpensive and potentially viral way to reach your audience. Just make sure that it makes sense for your audience.